A place of traffic and of everyday life, the station is a fertile ground for experimentation and innovation. We are inventing the station of tomorrow to improve the quality of services for our customers.

Intérieur de la gare de Paris Saint-Lazare
Gare de Saint-Lazare © Alfred Cromback

Enhancing the customer experience at stations

A connected and smart station helps to make full use of everything that digital can now offer. For example, by improving the offer of services and therefore everyday use of stations.

Improving the quality of operations

The boom in new technologies and data means it is possible to significantly enhance the station experience through flow management and maintenance of equipment.

Optimising flow management at stations

We use wifi and data to understand everyday passenger flows at stations using a system for measuring footfall.

Transforming SNCF Gares & Connexions

New working methods, collaborative exchange... new tools give SNCF Gares & Connexions a way to rethink the way it works for better efficiency and wellbeing at work.

Commerces et services en Gare de Bordeaux
© Bertrand Boissimon

Circulating good practices

SNCF Gares & Connexions supports the development of internal programmes to circulate good practices between regions and connect all the teams with local initiatives.

Innovating through partnerships

We look for partnerships with a variety of partners. A collaborative approach allows us to explore technical and complex questions in more depth.

Organising challenges

Innovation involves boosting collaborative initiatives. This is why SNCF Gares & Connexions organises challenges to lead the community of startups on our topics.

Opening up to others

SNCF Gares & Connexions participates in many exhibitions and festivals where open innovation is often at the centre. This is an opportunity to open up to others and make our projects known.

Hall intérieur d'une gare avec des voyageurs attendant leur train
© Maxime Huriez

Making the station a laboratory

The laboratory station of Aix-en-Provence TGV is a shop window of SNCF Gares & Connexions’ latest technological innovations.

Contact us

Propose an innovation project