Need help, lost something, etc.
Find all the services that make your time at the station easier
Assistance Service at stations
Planning to take a train but have reduced mobility?
We offer an assistance service at stations for people with disabilities and reduced mobility to help you to travel by train.

Need help?
Have questions about our station services and shops? Our online help can answer them!
You can also contact us to share an opinion, report something or make a complaint regarding a station, either via the form or via our social media (Twitter and Facebook). Our advisors are available Monday to Friday, 9am to 6pm. We value your opinion, so don't hesitate to send us your comments and suggestions to help us improve our service!
