Travel assistance

To book, modify or cancel an assistance service

Refer to the Assist'enGare service for all information about the assistance service at stations for passengers with disabilities or reduced mobility

ATTENTION - Accès Plus Assistance Information

From 10th October 2022, the time required for booking the ACCES PLUS assistance service will reduce from 48 hours to 24 hours.

This change only concerns TGV & Intercités booking services (more details on the image below). TER services must still be booked 48 hours in advance.

 

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GENERAL INFORMATION

 

  1. Location: The "Disabled Passenger Assistance" services can be accessed from the station’s main forecourt and is located near the toilets. From the station the entrance is located by the (orange-coloured) services building, 2nd door on the right.
  2. Assistance for: Disabled people and people with reduced mobility. 
  3. Accessibility: 

 

  • Staff present at station: Yes
  • Assistance available to access platforms and board/disembark train: Yes
  • Podotactile warning strips on platforms: Yes
  • Information screens at station and on platforms: Yes
  • Audible information at station and on platforms: Yes
  • Toilets suitable for wheelchair users: Yes 

 

Information updated on 05/10/2022.

 

Opening soon

On the main forecourt.

 

Wheelchair-accessible Yes
Automatic door opener Yes
Low ticket counter Yes
Wheelchairs available Yes
Marking on glass walls Yes
Marking on glass walls Yes
Accessible by means of podotactile guidance strips Yes

Additional services

Spontaneous assistance (requested at the station)

Opening times for the next 7 days

Today
from 05:45 to 21:30
Tuesday 15 April
from 05:45 to 21:30
Wednesday 16 April
from 05:45 to 21:30
Thursday 17 April
from 05:45 to 21:30
Friday 18 April
from 05:45 to 23:30
Saturday 19 April
from 06:45 to 21:30
Sunday 20 April
from 06:45 to 23:30

All annual opening times