Station staff
Staff present
Assistance uniquement sur réservation par taxi de substitution
No

Station assistance service at your local station : Vichy

Call terminals for disabled passengers

Travel assistance

A call terminal is available for disabled passengers in the concourse in front of the services area.

Closed

Disabled passenger assistance service

Travel assistance

In the concourse, in the services area during hours when a service agent is present.  

Disabled passenger call terminal in the Services Area in the concourse, connected to the station manager’s office at door 10 on platform 1, outside of hours when an...

Accessibility for people with disabilities/reduced mobility Closed
© Photo Yann Audic – SNCF Gares & Connexions

What is the assistance service at stations?

The assistance service at stations is a free service offered to people with disabilities or reduced mobility.
At the departure station, this service means you will be accompanied from the ‘Disabled Passenger Assistance’ service point to your seat on the train.
On arrival at your destination, you will be accompanied from your seat on the train to the station exit, your seat on a connecting train, the station taxi rank or any other place of your choice at the station.