Station staff
Staff present
Yes
Assistance available to access platforms and board/disembark train
Yes
Equipment
Wheelchairs available
Yes
Physical and audio signs
Podotactile warning strips on platforms
Yes
Information screens at station and/or on platforms
Yes
Audible information at station and/or on platforms
Yes

Station assistance service

Service d'Assistance Voyageur Handicapé (PSH/PMR)

Travel assistance

Dans la gare

Closed
© Photo Yann Audic – SNCF Gares & Connexions

What is the assistance service at stations?

The assistance service at stations is a free service offered to people with disabilities or reduced mobility.
At the departure station, this service means you will be accompanied from the ‘Disabled Passenger Assistance’ service point to your seat on the train.
On arrival at your destination, you will be accompanied from your seat on the train to the station exit, your seat on a connecting train, the station taxi rank or any other place of your choice at the station.