Travel assistance

Have you lost something? Click here or contact one of our lost and found offices in stations to report your loss. This online service is available 24/7.

A €5 or €10 restitution fee is charged when you pick up an item found at a station.

Location: The Disabled Passenger Assistance service can be accessed from the station’s main forecourt and is located near the toilets. From the station the entrance is located by the (orange-coloured) services building, 2nd door on the right

Opening soon

In your "Disabled Passenger Assistance" area.

 

Wheelchair-accessible Yes
Automatic door opener Yes
Low ticket counter Yes
Marking on glass walls Yes
Marking on glass walls Yes
Presence of staff Yes
Low ticket counter Yes
Accessible by means of podotactile guidance strips Yes

Opening times for the next 7 days

Today
from 05:45 to 21:30
Tuesday 15 April
from 05:45 to 21:30
Wednesday 16 April
from 05:45 to 21:30
Thursday 17 April
from 05:45 to 21:30
Friday 18 April
from 05:45 to 21:30
Saturday 19 April
from 06:15 to 21:30
Sunday 20 April
from 06:45 to 21:30

All annual opening times