Travel assistance

Have you lost something? Click here or contact one of our lost and found offices in stations to report your loss. This online service is available 24/7.

A €5 or €10 restitution fee is charged when you pick up an item found at a station.

collection of lost property requires payment of a return fee

Closed

At the service counter, on the right as you enter the concourse, near the (multimodal) ticket office.

 

Opening times for the next 7 days

Today
from 09:00 to 16:30
Thursday 1 May
Closed
Friday 2 May
from 09:00 to 16:30
Saturday 3 May
from 09:00 to 16:30
Sunday 4 May
Closed
Monday 5 May
from 09:00 to 16:30
Tuesday 6 May
from 09:00 to 16:30

All annual opening times