Station assistance service at your local station : Strasbourg

Disabled passenger service desk

Travel assistance

The service point for disabled passengers is in the central corridor, between the south concourse and central concourse.  From 22nd November and until further notice, assistance must be booked in advance if required before 7am or...

 

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© Photo Yann Audic – SNCF Gares & Connexions

What is the assistance service at stations?

The assistance service at stations is a free service offered to people with disabilities or reduced mobility.
At the departure station, this service means you will be accompanied from the ‘Disabled Passenger Assistance’ service point to your seat on the train.
On arrival at your destination, you will be accompanied from your seat on the train to the station exit, your seat on a connecting train, the station taxi rank or any other place of your choice at the station.