Update of data
Information is communicated in real time thanks to sensors for the major Parisian and provincial stations. For Île-de-France stations the data is updated twice a day.
| Staff present | Yes |
|---|---|
| Assistance available to access platforms and board/disembark train | Yes |
| Wheelchairs available | Yes |
|---|
| Podotactile warning strips on platforms | Yes |
|---|---|
| Information screens at station and/or on platforms | Yes |
| Audible information at station and/or on platforms | Yes |
| Access by lift, ramp or step-free from the entrance | Yes |
|---|---|
| Magnetic induction loop | Yes |
|
Guidance system from the entrance for the visually impaired
1 système de la ville à l'entrée extérieure du Bâtiment Voyageurs
|
Audible beacons and podotactile guidance strips |
| Toilets | Yes |
|---|---|
| Toilets suitable for wheelchair users | Yes |
Station assistance service
Disabled passenger service desk
Travel assistance
Accessibility for people with disabilities/reduced mobility
Opening soon
What is the assistance service at stations?
The assistance service at stations is a free service offered to people with disabilities or reduced mobility.
At the departure station, this service means you will be accompanied from the ‘Disabled Passenger Assistance’ service point to your seat on the train.
On arrival at your destination, you will be accompanied from your seat on the train to the station exit, your seat on a connecting train, the station taxi rank or any other place of your choice at the station.