Travel assistance
Have you lost something? Click here or contact one of our lost and found offices in stations to report your loss. This online service is available 24/7.
A €5 or €10 restitution fee is charged when you pick up an item found at a station.
Have you lost something? Report your lost property now by clicking here or at one of our lost & found offices at stations. This online service is available 24/7.
Collection of lost property requires payment of a return fee of €5 or €10.
In the Services Area you will also find:
- Disabled Passenger Assistance
- Left-luggage
- Disabled waiting area

