Travel assistance

Have you lost something? Click here or contact one of our lost and found offices in stations to report your loss. This online service is available 24/7.

A €5 or €10 restitution fee is charged when you pick up an item found at a station.

Collection of lost property requires payment of a return fee.

Open

At service counter in station concourse. The service staff also work on the platforms and may be away from the desk for a few minutes.

Useful information

Opening times for the next 7 days

Today
from 08:30 to 12:30
from 13:30 to 18:00
Wednesday 16 April
from 08:30 to 12:30
from 13:30 to 18:00
Thursday 17 April
from 08:30 to 12:30
from 13:30 to 18:00
Friday 18 April
from 08:30 to 12:30
from 13:30 to 18:00
Saturday 19 April
from 13:30 to 18:30
Sunday 20 April
from 13:30 to 18:30
Monday 21 April
from 13:30 to 18:30

All annual opening times