La gare comme si vous y étiez

Retrouvez tous vos horaires en temps réel !
Vous pouvez accéder au détail du train en cliquant sur sa ligne.

The station as if you were there

Find all your timetables in real time!
You can access train details by clicking on its line.

Intermodality around your station

Anticipate your journeys and transfer points.
SNCF Gares & Connexions offers a wide range of solutions to make it easier for you to get to and from the station.

Agent SNCF assistant une personne en fauteuil roulant
© Sébastien Godefroy – SNCF Gares & Connexions

Find accessibility information for your station and the assistance service at stations

Planning to take a train but have reduced mobility?
We offer an assistance service at stations for people with disabilities and reduced mobility to help you to travel by train.

Reporting lost property

You can now report lost property online. You can also report it at one of our Lost & Found offices at stations.

Your services and shops at the station

Access all the services and shops in your station

Your services and shops at the station

Water Fountain

Amenities

Hall 2

Open

Water Fountain

Amenities

Hall 3

Open

Water Fountain

Amenities

Hall 1

Open

Lost & found

Travel assistance

Services area, Concourse 2, level 0. Near the toilets. 

In an emergency a defibrillator is also available for public use in this space.

Accessibility for people with disabilities/reduced mobility Closed

Baillardran

Snacks

On forecourt of concourse 1.

Times unavailable

Self-Service Terminals - SNCF Main Lines

Buy tickets

Hall 1, Level 0, facing track 1

Open

TER ticket machines

Buy tickets

In station, level 0, in concourse 1

Times unavailable

Brioche Dorée

Snacks

In the tunnel linking concourse 1 and concourse 2, between Le Grand Comptoir and McDonald's.

 

Closed

Brioche Dorée

Snacks

In concourse 1, level 0, next to the Baillardran kiosk and Le Grand Comptoir.

 

 

Closed

Carrefour Express

Convenience store

Accessible from the Atlantique forecourt (Belcier). Next to Metsens restaurant.

Closed

Left-Luggage & Concierge Office

Travel assistance

The left-luggage & concierge office is in concourse 2, level -1. The entrance is in the corridor leading to the car park and drop-off point 2.

Accessibility for people with disabilities/reduced mobility Closed

Defibrillator

Health and safety

In concourse 2, next to entrance to the toilets

 

Open

Defibrillator

Health and safety

Concourse 3, next to entrance to toilets

 

Open
defibrillateur-gare-bordeaux

Defibrillator

Health and safety

Concourse 1, next to the platform 1 entrance 

2 other defibrillators are available in the station (Concourse 2 and Concourse 3 next to the toilets entrance)

Open
espace-vente-gare-bordeaux

Ticket office

Buy tickets

On level 0 of concourse 1, entrance under the wall fresco map of the south of France. Also accessible from concourse 1 forecourt.

 

Closed

SNCF information

Reception and waiting area

Ticket office, Concourse 1, level 0.

 

Closed

McDonald's

Snacks

Multiple entrances: 

- On concourse 2 forecourt, between Paul and Hema 

- Inside the station, in the corridor linking concourse 1 and concourse 2, between Brioche Dorée and Hema

Closed

Paul

Fast food

Accessible from concourse 3, level -1, and from the underground passage of Bordeaux St-Jean station.

Closed

Paul

Snacks

Between the  forecourts of concourse 1 and concourse 2 (central pavilion), opposite the tram. Near Le Grand Comptoir (concourse 1 forecourt) and McDonald's (concourse 2 forecourt).

Closed

Paul

Snacks

Concourse 1, level -1, near Relay

 

Closed

Adapted Transport Map

Travel assistance

In concourse 2, near the information screens.

Open

Adapted Transport Map

Travel assistance

In concourse 1, at the entrance of the corridor to concourse 2.

Open

Adapted transport map

Travel assistance

In concourse 3 on ground floor, along the ramp to underground passage.

Open

Relay

Everyday stores

Accessible from concourse 3. Near the toilets.

Closed

Relay

Everyday stores

In concourse 1, next to the Baillardran kiosk.

 

Closed

Relay

Everyday stores

In concourse 1, level -1, next to Baillardran café.

 

Closed

Disabled Passenger Assistance service

Travel assistance

Concourse 2

Accessibility for people with disabilities/reduced mobility Open

Information board - Adapted Transport Map

Travel assistance

Concourse 3

Times unavailable

2THELOO toilets, concourse 2

Toilets

Concourse 2, level 0, near the Services Area

 

Accessibility for people with disabilities/reduced mobility Closed

2THELOO toilets, concourse 3

Toilets

Belcier side, Concourse 3, near Relay.

Accessibility for people with disabilities/reduced mobility Closed
wifi-gare-bordeaux

Free WiFi

Entertainment and business

All over the station and surrounding area.

 

Times unavailable

Bordeaux Saint-Jean

Open Rue Charles Domercq 33000 Bordeaux