Travel assistance

Have you lost something? Click here or contact one of our lost and found offices in stations to report your loss. This online service is available 24/7.

A €5 or €10 restitution fee is charged when you pick up an item found at a station.

Collection of lost property requires payment of a return fee.

Open

In station concourse, service counter.

Useful information

Opening times for the next 7 days

Today
from 09:00 to 18:00
Thursday 17 April
from 09:00 to 18:00
Friday 18 April
from 09:00 to 18:00
Saturday 19 April
from 09:00 to 17:15
Sunday 20 April
from 09:00 to 11:45
from 12:45 to 17:15
Monday 21 April
from 14:30 to 17:30
Tuesday 22 April
from 09:00 to 18:00

All annual opening times