Travel assistance

Have you lost something? Click here or contact one of our lost and found offices in stations to report your loss. This online service is available 24/7.

A €5 or €10 restitution fee is charged when you pick up an item found at a station.

Collection of lost property requires payment of a return fee.

Closed

At the service counter (in station concourse)

Useful information

Opening times for the next 7 days

Today
from 09:00 to 11:00
from 17:00 to 19:00
Tuesday 25 March
from 09:00 to 11:00
from 17:00 to 19:00
Wednesday 26 March
from 09:00 to 11:00
from 17:00 to 19:00
Thursday 27 March
from 09:00 to 11:00
from 17:00 to 19:00
Friday 28 March
from 09:00 to 11:00
from 17:00 to 19:00
Saturday 29 March
from 09:00 to 11:00
from 17:00 to 19:00
Sunday 30 March
from 09:00 to 11:00
from 17:00 to 19:00

All annual opening times