It is not obligatory to reserve assistance in the station but we strongly recommend you do to travel in peace of mind. By reserving your assistance, you are sure that you will have assistance available for your train, provided that you observe the conditions of use of the service. If you have not reserved assistance, we will help you as much as possible for the train in question. You can reserve your assistance as soon as you have reserved your train ticket and up to 24 hours before departure.
Click here to read the full conditions of use of the Assist’enGare service.
To reserve your assistance, click here.